Terms of service

Terms of Service

Last Updated: June 2026

Overview

Welcome to WYUGEN. By accessing our website, browsing our products, or placing an order, you agree to be bound by these Terms of Service.

If you do not agree with these terms, please do not use our website or services.

Products

All WYUGEN products are made to order.

We strive to display product colors, designs, and details as accurately as possible. However, actual product appearance may vary slightly due to monitor settings, lighting conditions, and manufacturing processes.

We reserve the right to modify, discontinue, or limit the availability of any product without prior notice.

Orders

By placing an order, you agree that all information provided is accurate and complete.

Orders may be refused, cancelled, or limited at our discretion for reasons including but not limited to:

Product availability
Pricing errors
Suspected fraud
Incorrect customer information

Once production has begun, orders generally cannot be cancelled or modified.

Pricing

All prices displayed on our website are subject to change without notice.

Applicable taxes, duties, customs fees, and shipping charges may be added during checkout depending on your location.

Shipping

Delivery times are estimates only and are not guaranteed.

WYUGEN is not responsible for delays caused by shipping carriers, customs processing, weather conditions, or other circumstances beyond our control.

Risk of loss transfers to the customer once the package has been handed to the shipping carrier.

Returns & Refunds

Returns, replacements, and refunds are governed by our Refund Policy.

Made-to-order products are generally not eligible for return unless they arrive damaged, defective, or incorrect.

Intellectual Property

All content on this website, including logos, graphics, product designs, images, text, branding, and website materials, is the property of WYUGEN and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.

User Conduct

You agree not to:

Use the website for unlawful purposes
Interfere with website security or functionality
Submit false information
Attempt unauthorized access to any systems or accounts
Copy, scrape, or reproduce website content without permission

Third-Party Services

Our website may contain links to third-party websites and services.

WYUGEN is not responsible for the content, policies, or practices of third-party websites.

Limitation of Liability

To the maximum extent permitted by law, WYUGEN shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of our website, products, or services.

Our total liability shall not exceed the amount paid by the customer for the applicable order.

Disclaimer

All products and services are provided on an "as available" and "as is" basis.

We make no guarantees that the website will be uninterrupted, error-free, or free from harmful components.

Privacy

Your use of our website is also governed by our Privacy Policy.

Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time. Continued use of our website following any changes constitutes acceptance of those changes.